Overview
Sagen, Inc. ("Sagen," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.
Information we collect
We collect information you provide directly to us, such as when you create an account, submit a request for access, or contact us for support. This may include your name, email address, company name, job title, and any other information you choose to provide.
Automatically collected information
When you access our services, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
Geospatial data
When you use our platform, you may upload, process, or generate geospatial data. We process this data solely to provide our services to you and do not use your geospatial data for any other purpose without your explicit consent.
How we use your information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your requests and send related information
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
Data sharing
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
We may also disclose information if required by law, regulation, legal process, or governmental request.
Data retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. When we no longer need your data, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting us.
Data security
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, regular security audits, and incident response procedures.
Your rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@sagen.com.
Contact us
If you have any questions about this privacy policy or our data practices, please contact us at:
Sagen, Inc.
privacy@sagen.com